Social Media: Opportunities, Risks and Challenges

Presenter: Scott Peterson, Senior Consultant, The Santa Fe Group
Date: Tuesday, August 25, 2009
Time: 1-2:30pm ET/10-11:30am PT
Cost: $149 Register Now

About the Webinar
While many financial institution systems enhancements are on hold, corporations are investing in social media tools more than ever before. Social media offers enormous opportunity to engage with customers and employees, but it also can raise an often under-assessed array of legal, contractual, policy and risk management questions.

Protected Health Information (PHI) in the Financial Services Industry: Understanding New Information Management Risks & Responsibilities

Featuring: Adam Stone, Senior Consutant, The Santa Fe Group; Peter Adler, Pepper Hamilton, LLP; and Vincent Marzula, Senior Vice President, PNC Bank Date: Tuesday, June 28, 2009
Time: 1:00pm-2:00pm ET
Cost: $99.00 Purchase Webinar Now

About the Webinar
How has your financial institution’s data privacy and security landscape changed as a result of the Health Information Technology for Economic and Clinical Health (HITECH) Act? Part of the American Recovery and Reinvestment Act (ARRA) of 2009, HITECH amends privacy and security regulations stemming from HIPAA, leaving financial institutions with expanded regulatory obligations to safeguard protected health information and greater criminal and civil penalties for non-compliance.

Inside Shared Assessments: Part I Using the Standardized Information Gathering Questionnaire and Management Tool

Featuring Shared Assessments Program Member Paul Montrose, Senior Security Professional and Advisor on the Staff of the Chief Security Officer Acxiom Corporation
Date: June 23, 2009
Time: 1:00pm-2:00pm ET
Cost: $75.00
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About the Webinar
Led by Shared Assessments Program Member Firm Acxiom Corporation, this one-hour webinar for outsourcers and service providers will show you how easy it is to complete and leverage the Standardized Information Gathering (SIG) Questionnaire and SIG Management Tool (SMT). Paul Montrose, Acxiom’s Senior Security Professional, will demonstrate how to automate the analysis of a completed SIG to expedite service provider evaluations, and how service providers can use the SMT to complete Shared Assessments’ industry-standard security assessment tool. This program is the first in a series of educational webinars designed to help outsourcers and their service providers gain hands-on knowledge and training in using the Shared Assessments Program tools.

The Mobile Commerce Ecosystem: How did we get here? Where are we going?

Featuring Santa Fe Group Senior Consultants Janey Place and Gary Roboff
Date: Thursday, June 18, 2009

Time: 1-2:30pm ET

Cost: $149.00 Purchase Webinar Now

About the Webinar
In this informative session presented by two of the industry’s foremost experts on financial services payments evolution, Janey Place and Gary Roboff, you’ll get the lowdown on current state of mobile commerce, including banking and payments, and learn what the mobile future may hold for your business.

Identity Crime Trends and a Victims Bill of Rights (FREE)

Presenters: Rick Kam, Founder and President, ID Experts; Shirley Inscoe, Director, Financial Services Solutions, Memento, Inc. and James E. Lee, Founder & Principal, C2M2 Associates LLC
Date: April 29, 2009
Time: 1:00pm-2:30pm ET
Cost: FREE Listen Now

Join members of The Santa Fe Group Vendor Council and The Santa Fe Group consultants in a discussion of the identity crime victims’ experience and the latest trends in identity crime. Our conversation will start with the recently published white paper “Victims’ Rights: Fighting Identity Crime on the Front Lines” (download the paper here). We’ll discuss the five tenets of its groundbreaking Victims Bill of Rights, including consistent processes for handling identity crime incidents and amendments to privacy legislation and regulations so victims can more easily access and correct their personal information records.

Achieving Optimal Results from Your Fraud Practice (FREE)

Presenters: Steve Solberg, Fraud Product Owner, Fortent; Tim McGrath, Lead Consultant in the Solutions Management Practice, Fair Isaac; Robert Jones, Senior Consultant, The Santa Fe Group; and Michelle Thiel, Director of Compliance, LexisNexis
Date: April 21, 2009
Time: 2:00–3:30pm ET
Cost: FREE
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Banks are taking unprecedented measures to reduce expenses. At the same time, fraud risks are increasing as organized criminals become more sophisticated and targeted, and changes in payment systems create new risks. Executive support for intelligent, ongoing investments in fraud technology solutions is more important than ever, but with so many competing priorities, how do you convince executives of the need?

Vendor Management: Considerations Beyond Control Assessments

Presenter: Charlie Miller, Senior Consultant, The Santa Fe Group, Former Vendor Governance Director at Merrill Lynch
Date: April 16, 2009
Time: 11:00am-12:00pm ET
Cost: $149
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These are trying times for businesses. Each staff member is being asked to do more with less. Outsourcing has never looked more financially attractive, but programs are increasingly under the regulatory microscope. This session will cover financial services vendor management processes from end to end, highlighting the essential elements that must be considered in any program, including how the Shared Assessments Program can help you meet regulatory requirements and increase efficiencies.

Shared Assessments Best Practices Case Study

Presenters: Ken Peterson, CEO and President, Churchill Harriman and Jim Routh, CISO, The Depository Trust and Clearing Corporation
Date: March 24, 2009
Time: 11am-12pm ET
Cost: $149
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This case study webinar will be led by top executives at two Shared Assessments Program member firms: The Depository Trust &Clearing Corporation, a financial institution member, and Churchill & Harriman, an assessment firm. Designed to provide real-life recommendations you can apply in your organization, our speaker presentations will focus on how your company can learn from their experiences, saving money and time by streamlining the vendor assessment process through the Shared Assessments Program.

Beyond Compliance: Putting Together a Ready Response Team

Presenters: The Santa Fe Group consultants Peter J. Baldassaro, Edward J. Potter, and Jodi Pratt
Date: November 12, 2008
Time: 1 hour
Cost: $195.00 Purchase Webinar Now

The Santa Fe Group consultants Peter J. Baldassaro, Edward J. Potter, and Jodi Pratt, authors of the white paper Beyond Compliance, Integrating New Regulations into Your Risk Management Practice, discuss how your organization can go beyond compliance and use the “Risk Management Ready Response” process to optimize your human, technology and fraud management resources. We’ll show you some of the best ways to not only meet the red flags rule, but to respond efficiently and effectively to all future risk management regulatory changes. This webinar was recorded on November 12, 2008