Brad Keller has been developing and leading risk management programs for more than 20 years. During this time Brad has developed and implemented vendor and business risk assessment programs at several institutions that have substantially improved risk management while also passing federal regulatory scrutiny. Focusing on the risk of doing business online, he has implemented leading-edge programs to identify and mitigate identity theft and online fraud. Brad has testified on behalf of the financial services industry at Congressional hearings on customer privacy issues and is a member of financial services industry-led initiatives addressing issues related to vendor risk management, online fraud, customer privacy, and authentication.
At Wachovia Bank, Brad developed the Business Risk Self-Assessment Program for the eCommerce division, and managed the vendor risk management program for that division. He was also instrumental in developing the Bank’s FFIEC-compliant authentication program, and led initiatives that protected the Wachovia brand online.
At SunTrust Bank, Brad led the development of the eCommerce Risk Management Group, and served as the Bank’s online privacy and compliance officer. In addition to developing privacy and security contract provisions for all vendors providing online services to the Bank, he was also responsible for the ongoing review and approval of all technology and security related contracts for all vendors providing such services. He led the development of the Bank’s commercial eCommerce strategy, online authentication and identity theft initiatives, and served as a member of the Bank’s Corporate Risk Governance Committee.
Brad’s extensive financial service experience includes managing regulatory examinations by the Federal Reserve, Securities and Exchange Commission, Federal Home Loan Bank Board, and the New York Stock Exchange; serving as a commercial loan and workout officer for a national bank; leading vendor management, anti-phishing and fraud initiatives for BITS; and, managing failed thrifts for the Federal Home Loan Bank Board. In his law practice, Brad spent more than 10 years in banking, commercial contract, bankruptcy, white-collar crime, and commercial litigation.
Today Brad serves as the Program Director for the Shared Assessment Program where he leads the Technical Development Committee. He is also responsible for the development and management of key partnerships for the Program. Brad is also President of the Keller Advisory Group, LLC, a risk management advisory practice. The Keller Advisory Group provides expert advice and guidance on issues related to vendor risk management, authentication, privacy, social media risk, and online fraud.
Brad graduated with honors from the University of Missouri with a B.S.degree in Finance and received his J.D. with honors from St. Louis University School of Law. He is admitted to practice law in Oklahoma.