Teresa Lindsey

Teresa retired from the RBS Group, where she was the Global Head of Business Continuity. Teresa served as the global thought leader shaping the Business Continuity agenda for RBS Group, including IT Continuity and Incident Management. Teresa’s chief responsibility was to ensure the continuity of operations should any event or situation disrupt—or threaten to disrupt—the delivery of financial services, and/or profoundly and negatively impact public confidence in the Group. Teresa managed teams based in Edinburgh, London, Amsterdam, Singapore, Hong Kong and Rhode Island. She led the Group through its initial response to the H1N1 Pandemic in 2009, chairing the Global Pandemic Board.

Prior to joining RBS, Teresa was Group Senior Vice President and Chief Continuity Officer for the Americas for ABN AMRO. She headed Corporate Services in the Americas which was comprised of Business Continuity Planning, Technology Recovery Planning, Crisis Management, Strategic Sourcing, Vendor Management, Facilities and Project Management. 

Teresa has more than 23 years of experience developing business continuity and technology best practices within the financial services industry. Prior to joining ABN AMRO, she served as chief operating officer of BITS, the technology division of The Financial Services Roundtable, a nonprofit industry consortium of the largest financial services firms in the US. While at BITS, she led a group of financial services firms in the Chicago area—in collaboration with city, state and federal officials—to form a regional coalition known as ChicagoFIRST, which is a program that enables financial services firms to cooperate on issues related to business continuity. In her role with BITS, Teresa coordinated industry responses to events that had inter and intra sector ramifications, such as the Slammer Worm computer virus, the Northeastern Blackout in August 2003 and the escalation of the Homeland Security Advisory System to Code “Orange” for the Financial Services sector in 2004.