Upcoming Events for The Santa Fe Group
In Person Events
Upcoming Webinars
Pre-Recorded Webinars
The Santa Fe Group's workshops and forums are an outstanding opportunity to join your peers in a "deep dive" into critical risk management issues. Our consultants create an atmosphere of excitement and learning while parsing complex business challenges.
We invite our attendees to contribute their experiences to the discussion. Expect to be challenged in your thinking and surprised by what you learn.
In-Person Events
Risk Management Summit 2010: Emerging Risks and Opportunities in Social Media, Mobile Banking and Cybersecurity
November 2010 (Date and Location TBD)
This innovative event presented in partnership with the American Banker will explore risk and opportunity in three areas of critical importance in the next decade: social media, mobile banking and cybersecurity. Through keynote speakers and panel discussions, we will explore new and emerging opportunities and operational risks in these areas.
Read more about this event here..
Upcoming Webinars
Our webinars are presented by leading experts on critical topics in financial services risk management and innovation.
There are no scheduled webinars at this time. Please check back periodically for updates.
Pre-Recorded Webinars
Please note that the webinars are not "On Demand". Joyce Crawshaw will notify you within one week of registering to provide you will information on your selected webinar.
Social Media: Opportunities, Risks and Challenges
Presenter: Scott Peterson, Senior Consultant, The Santa Fe Group
Date: Tuesday, August 25, 2009
Time: 1-2:30pm ET/10-11:30am PT
Cost: $149 Register Now
About the Webinar
While many financial institution systems enhancements are on hold, corporations are investing in social media tools more than ever before. Social media offers enormous opportunity to engage with customers and employees, but it also can raise an often under-assessed array of legal, contractual, policy and risk management questions.
This 90-minute webinar for product managers, customer service managers, human resources professionals and others will cover the risks of using these powerful tools for communication, commerce, procurement, customer engagement and more.
Join us and learn how to balance social media's opportunities with its challenges. Our topics will include:
- Which critical policies to establish before introducing social media tools to employees
- How the evolving legal landscape may affect your social media program
- Which reputational and financial risks your organization may face in engaging in social networks
- How trends in social media fraud may affect your program and what you can do to mitigate fraud risks
- How to balance risk and opportunity in leveraging the power of social media to expand brand and product awareness
Protected Health Information (PHI) in the Financial Services Industry: Understanding New Information Management Risks
& Responsibilities
Featuring: Adam Stone, Senior Consutant, The Santa Fe Group; Peter Adler,
Pepper Hamilton, LLP; and Vincent Marzula, Senior Vice President, PNC Bank
Date: Tuesday, June 28, 2009
Time: 1:00pm-2:00pm ET
Cost: $99.00 Purchase Webinar Now
About the Webinar
How has your financial institution’s data privacy and security landscape
changed as a result of the Health Information Technology for Economic and
Clinical Health (HITECH) Act? Part of the American Recovery and Reinvestment
Act (ARRA) of 2009, HITECH amends privacy and security regulations stemming
from HIPAA, leaving financial institutions with expanded regulatory obligations
to safeguard protected health information and greater criminal and civil penalties
for non-compliance.
Led by The Santa Fe Group and incorporating the financial services and legal perspectives
of PNC Bank and Pepper Hamilton, LLP, this webinar will explore the expanding field of medical
banking -- the integration of banking technology, infrastructure, and credit with healthcare
administrative operations -- with a focus on new challenges in data privacy and security compliance
stemming from HITECH.
Join this session and learn:
- Which new HITECH data privacy and security requirements will affect your organization most
- Strategies for preparing your organization for HITECH compliance
- Best practices for adjusting existing data privacy and security compliance programs to meet the new requirements.
Inside Shared Assessments: Part I
Using the Standardized Information Gathering
Questionnaire and Management Tool
Featuring Shared Assessments Program Member
Paul Montrose, Senior Security Professional and
Advisor on the Staff of the Chief Security Officer
Acxiom Corporation
Date: June 23, 2009
Time: 1:00pm-2:00pm ET
Cost: $75.00 Purchase Webinar Now
About the Webinar
Led by Shared Assessments Program Member Firm Acxiom Corporation, this one-hour webinar for outsourcers and service providers will show you how easy it is to complete and leverage the Standardized Information Gathering (SIG) Questionnaire and SIG Management Tool (SMT). Paul Montrose, Acxiom's Senior Security Professional, will demonstrate how to automate the analysis of a completed SIG to expedite service provider evaluations, and how service providers can use the SMT to complete Shared Assessments' industry-standard security assessment tool. This program is the first in a series of educational webinars designed to help outsourcers and their service providers gain hands-on knowledge and training in using the Shared Assessments Program tools.
During this webinar, you will learn:
- How to complete the Shared Assessments SIG to expedite client security assessments
- How to use service providers' completed Shared Assessments SIG questionnaires to make the most of your vendor management dollar
- Best practices for outsourcers and service providers for working with the Shared Assessments tools
The Mobile Commerce Ecosystem: How did we get here? Where are we going?
Featuring Santa Fe Group Senior Consultants Janey Place and Gary Roboff
Date: Thursday, June 18, 2009
Time: 1-2:30pm ET
Cost: $149.00 Purchase Webinar Now
About the Webinar
In this informative session presented by two of the industry’s foremost experts on financial services payments evolution, Janey Place and Gary Roboff, you’ll get the lowdown on current state of mobile commerce, including banking and payments, and learn what the mobile future may hold for your business.
Set in context by Roboff and Place’s decades of leadership in financial services payments, we’ll tackle these critical questions:
- Who are the key players in today’s mobile ecosystem and what’s in it for them?
- What are the major strategic issues facing each stakeholder group? How are they likely to be resolved?
- How did we get here? What can we learn from looking at the history of new payment channels?
- Which factors will determine the direction and timing of mobile banking and payments functionality and business model development in the US?
Identity Crime Trends and a Victims Bill of Rights (FREE)
Presenters: Rick Kam, Founder and President, ID Experts; Shirley Inscoe,
Director, Financial Services Solutions, Memento, Inc. and James E. Lee, Founder
& Principal, C2M2 Associates LLC
Date: April 29, 2009
Time: 1:00pm-2:30pm ET
Cost: FREE Listen Now
Join members of The Santa Fe Group Vendor Council and The Santa Fe Group
consultants in a discussion of the identity crime victims’ experience and the
latest trends in identity crime. Our conversation will start with the recently
published white paper “Victims’ Rights: Fighting Identity Crime on the Front
Lines” (download the paper
here). We’ll
discuss the five tenets of its groundbreaking Victims Bill of Rights, including
consistent processes for handling identity crime incidents and amendments to
privacy legislation and regulations so victims can more easily access and correct
their personal information records.
In this session, you’ll learn about:
- Trends in identity crime, including medical identity theft and tax fraud
- What the Vendor Council is doing to advocate for reforms that help identity crime victims
- Concrete steps industry and lawmakers can take to fight identity crime and empower victims
- Ways your organization can get involved
Achieving Optimal Results from Your Fraud Practice (FREE)
Presenters: Steve Solberg, Fraud Product Owner, Fortent; Tim McGrath, Lead
Consultant in the Solutions Management Practice, Fair Isaac; Robert Jones,
Senior Consultant, The Santa Fe Group; and Michelle Thiel, Director of
Compliance, LexisNexis
Date: April 21, 2009
Time: 2:00–3:30pm ET
Cost: FREE Listen Now
Banks are taking unprecedented measures to reduce expenses. At the same time, fraud risks are increasing as
organized criminals become more sophisticated and targeted, and changes in
payment systems create new risks. Executive support for intelligent, ongoing
investments in fraud technology solutions is more important than ever, but with
so many competing priorities, how do you convince executives of the need?
During this session, you’ll learn to optimize your technology solutions to:
- Improve loss avoidance performance to convince executives of the need for investment
- Produce measurable cost efficiency gains to help make the case for ongoing investment
- Enhance customer experience and preserve customer relationships
Vendor Management: Considerations Beyond Control Assessments
Presenter: Charlie Miller, Senior Consultant, The Santa Fe Group, Former Vendor Governance Director at Merrill Lynch
Date: April 16, 2009
Time: 11:00am-12:00pm ET
Cost: $149 Register Now
These are trying times for businesses. Each staff member is being asked to do
more with less. Outsourcing has never looked more financially attractive, but
programs are increasingly under the regulatory microscope. This session will
cover financial services vendor management processes from end to end,
highlighting the essential elements that must be considered in any program,
including how the Shared Assessments Program can help you meet regulatory
requirements and increase efficiencies.
Join us and learn:
- The Top Ten items you need to build and sustain your outsourcing program
- Techniques for establishing risk criteria to use in tiering your vendors
- How to identify key internal organizations and stakeholders
- What the regulators are looking for in outsourcing programs
Shared Assessments Best Practices Case Study
Presenters: Ken Peterson, CEO and President, Churchill Harriman and Jim Routh, CISO, The Depository Trust and Clearing Corporation
Date: March 24, 2009
Time: 11am-12pm ET
Cost: $149 Purchase Webinar Now
This case study webinar will be led by top executives at two Shared Assessments
Program member firms: The Depository Trust &Clearing Corporation, a
financial institution member, and Churchill & Harriman, an assessment firm.
Designed to provide real-life recommendations you can apply in your
organization, our speaker presentations will focus on how your company can
learn from their experiences, saving money and time by streamlining the vendor
assessment process through the Shared Assessments Program.
Through real-life examples, you will learn:
- Money-saving ways to streamline your vendor assessment process
- Best practices for getting started with Shared Assessments
- Strategies for engaging vendors in the Shared Assessments process
Join us and learn how Shared Assessments can help you
satisfy fiduciary responsibilities to both shareholders and stakeholders --
even in challenging economic times. Our emphasis will be on best practices.
Members and nonmembers are welcome to attend.
Beyond Compliance: Putting Together a Ready Response Team
Presenters: The Santa Fe Group consultants Peter J. Baldassaro, Edward J. Potter, and Jodi Pratt
Date: November 12, 2008
Time: 1 hour
Cost: $195.00 Purchase Webinar Now
The Santa Fe Group consultants Peter J. Baldassaro, Edward J. Potter, and Jodi Pratt, authors of the white paper
Beyond Compliance, Integrating New Regulations into Your Risk Management Practice, discuss how your organization can go beyond
compliance and use the "Risk Management Ready Response" process to optimize your human, technology and fraud management resources. We'll show you some of the best ways to not only meet the red flags rule, but to respond efficiently and effectively to all future risk management regulatory changes. This webinar was recorded on November 12, 2008
Upon receipt of payment you will receive instructions for viewing the Webinar at your convenience. Instructions are typically emailed within one week. For more information, please contact Joyce Crawshaw at 505-466-6434 or at joyce@santa-fe-group.com.
For more information about our webinars, contact
Joyce Crawshaw.
For more information about The Santa Fe Group, visit our
website
For information about other Santa Fe Group events, please
contact us.
